Your assessment journey
with Xyla
Xyla has supported thousands of families and individuals seeking clarity. From your initial consultation through to support beyond diagnosis, we’re by your side. Our services are delivered online by experienced clinicians, giving you access to high-quality support without long waiting times.
A clear, supportive process from start to finish
Our assessment pathway is designed to feel structured, reassuring and easy to navigate. Each step builds towards meaningful answers, helping children, teenagers and adults better understand their strengths, differences and next steps.
Start with a free 15-minute phone call. This is a relaxed conversation to understand what has prompted an assessment and whether this is the right next step. This is a chance to ask questions, talk things through and feel confident about what comes next.
Background information is gathered through questionnaires and conversations. This may include input from family members, close friends, parents and school. This helps us understand strengths and challenges and what matters most.
A structured and supportive assessment delivered online by an expert clinician. The session explores developmental history, current experiences and how traits may be presenting across different settings.
We’ll provide a detailed clinical report and talk through the diagnostic outcome of your assessment, along with personalised recommendations, including post-diagnostic support and treatment pathways where appropriate.
Support doesn’t end with a diagnosis. We offer optional, tailored sessions to help you or your child better understand and manage everyday life. From emotional regulation to routines and relationships, our support is shaped around what matters most to you.
Post-diagnostic support sessions are offered at an additional cost. Learn more here.
Watch: How your assessment journey works
Our short video explains each stage of the process, from first enquiry through to support after diagnosis. This provides a clear overview of how to get started, what to expect and how our team supports you every step of the way.
Frequently asked questions
Yes. All ADHD, autism and combined assessments are delivered online by experienced specialist clinicians.
The entire process is structured and supportive and follows NHS-reccomended guidelines, allowing access to high-quality care without long waiting times.
A combined assessment explores both ADHD and autism within the same pathway. This can be helpful where traits overlap or where there is uncertainty about which assessment is most appropriate. The consultation helps determine whether this approach is suitable.
We can book you in for an assessment within 2 weeks of your initial consultation. Timeframes to a diagnostic outcome can vary depending on how quickly background information is returned. Clear expectations are outlined during the initial consultation so the process feels transparent from the outset.
A comprehensive report is provided, including tailored recommendations. This may include reasonable adjustments for education or work, therapy options, coaching or discussion of medication pathways where appropriate. Our optional post-diagnostic support sessions are available to help plan next steps with confidence.
The assessment still provides clarity. The clinician will explain the outcome carefully and may suggest alternative explanations or further support options if helpful.
Our diagnostic assessment reports are widely accepted by schools, employers and support services to inform reasonable adjustments, educational plans or workplace accommodations.
Our assessments are conducted by qualified and experienced clinicians using recognised, standardised tools, such as Conners and DIVA-5 for ADHD, and ADOS-2 for autism, in full alignment with NICE guidelines and best clinical practice. We follow rigorous clinical governance processes that mirror those of the NHS. Thanks to this alignment, you can be reassured that our diagnoses are routinely accepted by NHS services that recognise private assessments.
It’s important to note that some NHS services may still require their own evaluation before prescribing medication, and local authorities may have specific criteria for Education, Health and Care Plans (EHCPs). We’re here to support you with any next steps, and with your consent, can share your report with your GP to help ensure coordinated care.