Personalised support beyond diagnosis
Support to help you thirve
We know that receiving an ADHD, autism or combined diagnosis can feel validating and empowering, however, it can also feel very overwhelming. Our friendly and compassionate team offers post-diagnostic support, designed to help you understand your diagnosis better and manage its challenges effectively.
Navigating a diagnosis can seem overwhelming, our support programme and friendly clinicians will help you to reflect on your personal experiences, recognising both strengths and areas of challenge.
These sessions will provide valuable insights into how your diagnosis affects your daily life and equip you with practical strategies to thrive.
We’re here to guide you in your first steps towards self-advocacy and confidence, identifying your individual and specific needs and working with you to find ways of meeting them.
What to expect
Our Patient Services Team will be in touch via telephone to arrange your introductory support session with you. This session will be delivered via a secure video platform and a link will be emailed to you at the time of booking.
In your first 60-minute session your clinician may gain some background information to explore particular areas of difficulty, we will also discuss how the sessions will look moving forward each week. You will also have the opportunity to ask any questions you might have. Future sessions will be held weekly and for 60 minutes.
Frequently asked questions
The space in which these sessions are conducted must be the right fit for those accessing it. For some, talking face to face with a professional is not a concern, but for many it can be overwhelming and stressful even within the most comfortable of settings.
Digital sessions allow you to access our intervention with more anonymity and with the ability to pick where you feel comfortable for your sessions to take place. Our clinicians are trained and experienced in working digitally and come with resources and ideas to help you engage on the digital platform. As with face-to-face work, all our clinicians are supervised by an experienced supervisor and their work is audited internally to ensure that you are getting the best standard of practice you deserve.
These sessions are educational, and will include information to help you understand your diagnosis, the common symptoms you may be experiencing, and specific tools and techniques to help you with the difficulties you may be experiencing.
We offer our post-diagnostic support in blocks of four. Your first session is a one-to-one introduction—designed to help you take that first step with clarity and confidence, at your own pace. The following three sessions are tailored to your individual needs, sessions may include psychoeducation and are always shaped around what matters most to you. For younger individuals, we include parent involvement to ensure the right support is in place.
Sessions are held remotely, we find this makes it easier to attend and makes sessions more accessible. Sessions are held via a secure video connection, this is to ensure that you get the most of out of your sessions.
We recommend you attend sessions weekly, however, our team can support you to book the appointments around your schedule and at times that work for you.
We find that people gain more from their sessions through regular attendance, however we understand that there may be times when circumstances change.
Please contact our patient support team on 0333 070 5630 who will be able to cancel your session for you.
Please note that if you miss two or more sessions without notice that may result in discharge from the service.
Contacting us
If you have any questions about Xyla or your child accessing support through us, feel free to contact us on 0333 070 5630 or email servicesupport@xylaservices.com
We are here to help you.