Meet our experts

Eleanor brings more than two decades of experience delivering and leading mental health services within the NHS to her role as Head of Clinical Services at Xyla. A highly respected clinician and leader, she combines extensive knowledge with a deep passion for doing what’s right for each individual.

At the heart of Eleanor’s work is a belief that high-quality ADHD and autism assessments begin with seeing and hearing the person behind the referral. She is driven by the understanding that a thoughtful, compassionate assessment can empower individuals to better understand themselves and access the support they need to thrive. Her focus on clinical excellence, safety, and empathy ensures that every service delivered under her guidance meets the highest standards of care.

Deborah qualified as a Registered Learning Disability Nurse over 23 years ago and has been involved in delivering specialist autism assessments for the past decade, including four years in a dedicated capacity. With a career-long focus on supporting individuals with autism, her expertise ensures Xyla’s assessments are robust, evidence-based, and aligned with NICE guidelines. As Xyla’s Clinical Supervisor, Deborah supports clinicians to uphold high standards and deliver comprehensive, multi-source assessments that accurately reflect the needs of each individual.

Known for her compassionate and patient approach, Philippa takes the time to listen to each person’s story and ensure they feel supported at every stage of their journey. She is deeply committed to making a positive difference for those who may be finding the process daunting, helping them feel heard, understood and empowered to move forward.

April is a qualified SENCO and Designated Safeguarding Lead in a primary school, working closely with vulnerable children and their families, ensuring they received the understanding and care they deserved.

As an Army wife and parent to four children, including one with special educational needs, April has first-hand insight into the challenges families face when seeking the right support. She has proudly supported military families, advocating for compassionate and consistent care across both home and school environments. Known for her empathy, warmth and practical approach, April is dedicated to helping others through what can be a complex and emotional journey, always striving to make a meaningful difference in the lives of those she supports.

Lucy’s deep understanding of NHS pathways ensures that every service, whether accessed privately or through the NHS, upholds the same high standards of clinical quality, safety and compassion. Lucy is driven by a belief that collaboration and innovation can transform the way neurodevelopmental care is delivered, helping more individuals and families receive the support they deserve, when they need it most.

Shonah has played an integral role in the service’s rapid growth, helping to design and refine systems that make each person’s journey as smooth and supportive as possible.

Driven by empathy and a deep understanding of the people behind every referral, Shonah is committed to ensuring that every interaction reflects Xyla’s values of clarity, care and compassion. She finds it immensely rewarding to see the difference that thoughtful, well-coordinated services can make in helping individuals and families feel understood, supported and empowered.

Before moving into healthcare, Stacey built a strong foundation in the banking sector, specialising in operational efficiency, compliance, and customer service. As Operations Manager for Xyla’s Neurodevelopmental Services, she applies this experience to enhance patient care pathways, simplify administrative processes, and support a seamless journey for every individual accessing support. Her attention to detail and strategic mindset have led to measurable improvements in service quality and helped shape a high-performing, patient-focused environment.

As Operations Director, Elle oversees a range of national services at Xyla, all designed to make a meaningful difference in people’s lives. Under her leadership, Xyla has become a trusted provider of ADHD and autism assessments, working in close partnership with the NHS to reduce waiting times and improve access to essential care. These services have reached millions of individuals across the UK, helping them live healthier, more empowered lives.

Known for her focus on high standards and a compassionate, person-centred approach, Elle is committed to building services that are clinically robust, inclusive and tailored to meet the needs of every individual and family. Her leadership continues to shape innovative, sustainable solutions that support people to thrive — wherever they are in their health journey.