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Support that continues beyond diagnosis

At Xyla, we know that receiving a diagnosis is just the beginning. That’s why we offer personalised, specialist-led support to help you or your child feel more confident, informed and in control. Whether it’s understanding your diagnosis, managing daily challenges, or exploring treatment options, our support is designed to meet you where you are. 

What is post-diagnostic support? 

Post-diagnostic support is the expert help you receive from us after an ADHD or autism diagnosis. It’s tailored to your individual needs and designed to help you understand your diagnosis, adjust with confidence and take positive steps forward.

At Xyla, we offer personalised guidance for both individuals and families – whether it’s you or your child who has been diagnosed. Our support combines expert knowledge with practical tools to help you build confidence, navigate daily challenges and thrive in everyday life.

Empowering you to thrive  

Getting a diagnosis can bring clarity, but it can also lead to new questions. That’s where personalised post-diagnostic support comes in. We’re here to guide you step by step, helping you take positive, manageable actions that fit into your everyday life.

Expert guidance to help you move forward:  
  • Understand your or your child’s diagnosis  
  • Manage daily challenges 
  • Recognise and embrace your strengths
  • Learn practical tools  
  • Build confidence and self-awareness 
  • Improve communication and relationships 

What you can expect from Xyla

  • A more confident, supported path forward 
  • Personalised 1:1 online sessions  
  • A safe space to ask questions and express concerns 
  • Actionable support strategies  
  • Parent and caregiver guidance  
  • Clear, competitive pricing to keep support accessible 
  • Continuity of care – no need to start over elsewhere 

  

Transparent pricing and flexible options

Our tailored support packages are offered at a competitive rate, so you can access the right care after a diagnosis, without compromising on quality. This approach helps make exceptional support more accessible to more people. 

Introductory support session

Available for adults, teens and children – our introductory support session is offered at a reduced rate. This session will help you or your child begin navigating life post-diagnosis with early guidance, tools and a personalised plan for next steps.  

Tailored support package

After your introductory support session, you then have the option to purchase our tailored support package. These 3 sessions are designed to provide practical support around everyday challenges such as focus, routines, emotional regulation, communication and relationships. Parent involvement is included for younger individuals.

Need support that’s tailored to you?

To explore how our specialist-led sessions can be shaped around your needs and next steps, speak with our team today.

Affordable care that fits your journey 

We want to make sure ongoing care is within reach, so you can continue to feel supported every step of the way. 

Who we support

Our ongoing care is designed for anyone looking to better understand and manage life with ADHD or autism, including:

Adults who’ve recently received a diagnosis and want help navigating what comes next. 

Parents and caregivers of children with ADHD or autism who need practical guidance and reassurance. 

Teenagers adjusting to a new or existing diagnosis, with support tailored to their stage of life. 

Individuals or families who received a diagnosis elsewhere but are now looking for trusted, personalised support.

  

Already have a diagnosis? We’re here to help. 

We understand that some individuals may have already received a diagnosis of ADHD or autism from another provider and are now looking for post-diagnostic support. 

We’re happy to accept referrals in these cases, as long as the diagnostic assessment was carried out by a qualified clinician using recognised and validated tools, and in line with national guidance (such as NICE). 

To ensure we provide safe, effective, and tailored support, we may ask for a copy of the full diagnostic report. This helps us confirm that the assessment meets appropriate clinical standards before we begin working with you. 

Frequently asked questions

Why are the sessions digital?

The space in which these sessions are conducted must be the right fit for those accessing it. For some, talking face to face with a professional is not a concern, but for many it can be overwhelming and stressful even within the most comfortable of settings.

Digital sessions allow you to access our intervention with more anonymity and with the ability to pick where you feel comfortable for your sessions to take place. Our clinicians are trained and experienced in working digitally and come with resources and ideas to help you engage on the digital platform. As with face-to-face work, all our clinicians are supervised by an experienced supervisor and their work is audited internally to ensure that you are getting the best standard of practice you deserve.

What do the sessions cover?

These sessions are educational, and will include information to help you understand your diagnosis, the common symptoms you may be experiencing, and specific tools and techniques to help you with the difficulties you may be experiencing.  

How many sessions will I receive?

We offer our post-diagnostic support in blocks of four. Your first session is a one-to-one introduction—designed to help you take that first step with clarity and confidence, at your own pace. The following three sessions are tailored to your individual needs, sessions may include psychoeducation and are always shaped around what matters most to you. For younger individuals, we include parent involvement to ensure the right support is in place.

How do I attend sessions?

Sessions are held remotely, we find this makes it easier to attend and makes sessions more accessible. Sessions are held via a secure video connection, this is to ensure that you get the most of out of your sessions.  

How often do sessions take place?

We recommend you attend sessions weekly, however, our team can support you to book the appointments around your schedule and at times that work for you. 

What do I do if I need to cancel a session?

We find that people gain more from their sessions through regular attendance, however we understand that there may be times when circumstances change.  

Please contact our patient support team on 0333 070 5630 who will be able to cancel your session for you.  

Please note that if you miss two or more sessions without notice that may result in discharge from the service.  

Ready to take the next step? 

We’re here to help you move forward with confidence, giving you access to exceptional, high-quality care that continues beyond diagnosis. 

To book your post-diagnostic support session, please contact a member of our team: 

enquiries@xylahealth.com 

03308186398 

Please note: We are not an emergency service, if you are in crisis and need urgent support or are worried about immediate risk of harm to self or others, please call 999. Alternatively, you can contact your GP and ask for an emergency appointment or visit your local A&E department. You can also contact the following services 24 hours a day, 7 days a week: NHS Helpline (111) and Samaritans (116 123)