• Home
  • Post Diagnostic Support

Support that continues beyond diagnosis

At Xyla, we know that receiving a diagnosis is just the beginning. That’s why we offer personalised, specialist-led support to help you or your child feel more confident, informed and in control. Whether it’s understanding your diagnosis, managing daily challenges, or exploring treatment options, our support is designed to meet you where you are. 

What is post-diagnostic support? 

Post-diagnostic support is the expert help you receive from us after an ADHD or autism diagnosis. It’s tailored to your individual needs and designed to help you understand your diagnosis, adjust with confidence and take positive steps forward.

At Xyla, we offer personalised guidance for both individuals and families – whether it’s you or your child who has been diagnosed. Our support combines expert knowledge with practical tools to help you build confidence, navigate daily challenges and thrive in everyday life.

Empowering you to thrive  

Getting a diagnosis can bring clarity, but it can also lead to new questions. That’s where personalised post-diagnostic support comes in. We’re here to guide you step by step, helping you take positive, manageable actions that fit into your everyday life.

Expert guidance to help you move forward:  
  • Understand your or your child’s diagnosis  
  • Manage daily challenges 
  • Recognise and embrace your strengths
  • Learn practical tools  
  • Build confidence and self-awareness 
  • Improve communication and relationships 

What you can expect from Xyla

  • A more confident, supported path forward 
  • Personalised 1:1 online sessions  
  • A safe space to ask questions and express concerns 
  • Parent and caregiver guidance  
  • Clear, competitive pricing to keep support accessible 
  • Continuity of care – no need to start over elsewhere 

  

Affordable care that fits your journey 

We believe ongoing support should always be within reach. That’s why we offer tailored care packages at competitive rates, so you can access the right support after a diagnosis without compromising on quality.

Introductory support session

Available for adults, teens and children – our introductory support session is offered at a reduced rate. This session will help you or your child begin navigating life post-diagnosis with early guidance, tools and a personalised plan for next steps.  

Tailored support package

After your introductory support session, you then have the option to purchase our tailored support package. These three sessions are designed to provide practical support around everyday challenges such as focus, routines, emotional regulation, communication and relationships. Parent involvement is included for younger individuals.

Who we support

Our ongoing care is designed for anyone looking to better understand and manage life with ADHD or autism, including:

Adults who’ve recently received a diagnosis and want help navigating what comes next. 

Parents and caregivers of children with ADHD or autism who need practical guidance and reassurance. 

Teenagers adjusting to a new or existing diagnosis, with support tailored to their stage of life. 

Individuals or families who received a diagnosis elsewhere but are now looking for trusted, personalised support.

  

Frequently asked questions

Why are the sessions digital?

The space in which these sessions are conducted must be the right fit for those accessing it. For some, talking face to face with a professional is not a concern, but for many it can be overwhelming and stressful even within the most comfortable of settings.

Digital sessions allow you to access our intervention with more anonymity and with the ability to pick where you feel comfortable for your sessions to take place. Our clinicians are trained and experienced in working digitally and come with resources and ideas to help you engage on the digital platform. As with face-to-face work, all our clinicians are supervised by an experienced supervisor and their work is audited internally to ensure that you are getting the best standard of practice you deserve.

What do the sessions cover?

These sessions are educational, and will include information to help you understand your diagnosis, the common symptoms you may be experiencing, and specific tools and techniques to help you with the difficulties you may be experiencing.  

How many sessions will I receive?

We offer our post-diagnostic support in blocks of four. Your first session is a one-to-one introduction—designed to help you take that first step with clarity and confidence, at your own pace. The following three sessions are tailored to your individual needs, sessions may include psychoeducation and are always shaped around what matters most to you. For younger individuals, we include parent involvement to ensure the right support is in place.

How do I attend sessions?

Sessions are held remotely, we find this makes it easier to attend and makes sessions more accessible. Sessions are held via a secure video connection, this is to ensure that you get the most of out of your sessions.  

How often do sessions take place?

We recommend you attend sessions weekly, however, our team can support you to book the appointments around your schedule and at times that work for you. 

What do I do if I need to cancel a session?

We find that people gain more from their sessions through regular attendance, however we understand that there may be times when circumstances change.  

Please contact our patient support team on 0333 070 5630 who will be able to cancel your session for you.  

Please note that if you miss two or more sessions without notice that may result in discharge from the service.  

Have more questions about our services?

We understand that getting an autism assessment is a big step, and you might have questions along the way. Head to our frequently asked questions page for more details and answers to common queries. We’re here to help every step of the way.  

To explore how our specialist-led sessions can be shaped around your needs and next steps, complete our short form and a member of our team will be in touch.

Fields marked with an * are required.

DD slash MM slash YYYY
This field is hidden when viewing the form
This includes an assessment through the NHS or a private provider

Please note: We are not an emergency service, if you are in crisis and need urgent support or are worried about immediate risk of harm to self or others, please call 999. Alternatively, you can contact your GP and ask for an emergency appointment or visit your local A&E department. You can also contact the following services 24 hours a day, 7 days a week: NHS Helpline (111) and Samaritans (116 123)